We ship internationally via DHL Express through our U.S. store (www.moskomoto.com) with the help of Global-e, a third-party logistics partner. However, some countries have government-imposed shipping restrictions.
Country-Specific Shipping Limits
Mexico & Argentina
- Order Limit: Cannot exceed $1,000 USD per order.
Indonesia
Item Limit: Maximum 5 items per order.
China
Value Restrictions:
- Single item: Cannot exceed 5,000 RMB (~$700 USD)
- Multiple items: Cannot exceed 1,000 RMB (~$140 USD)
Turkey
Customs Clearance Changes:
- Orders above 30 EUR will require formal customs clearance (previously 150 EUR).
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Increased Import Taxes:
- From Non-EU Countries: Tax increased from 30% to 60%
- From EU Countries: Tax increased from 20% to 30%
Australia
Difference Between U.S. & EU Shops:
- U.S. Store: Taxes & duties included in prices. Orders over $200 ship free; orders under $200 incur a flat rate of $30.
- EU Store: VAT is paid at checkout (for EU countries), while non-EU customers must pay import fees upon delivery. Orders over €200 ship free; orders under €200 incur a flat rate of €50.
Workaround: Order from Our EU Store (except Mexico)
To avoid restrictions and high taxes, we recommend assessing whether shopping from our EU store would be more beneficial for you.
- Mexico: Our EU store ships via FedEx, which requires a private assistant to help with the release process of an order and pay the taxes. This adds extra costs, and we do not recommend purchasing from our EU store.
- Thresholds: If you are trying to purchase an item over $1,000 USD, contact us, and we can review our options for creating a special invoice.
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Customs & VAT Responsibility
- Customers outside the EU must pay VAT/import taxes for their country.
- It is the buyer’s responsibility to check their country’s customs rules before placing an order.
For more details, check out our EU shipping policies.