Shipping from our US shop

Domestic Orders 

Your order is important to us! We make every effort to deliver your order in a timely manner.

However, before you place your order, please read through the various delivery options and pick the method that best suits your needs.

We ship out of Portland, OR, and most orders are shipped 2-3 days after receiving your order. This is subject to increase to 5-7 business days depending on higher-order volumes.

• Orders received on Fridays after 10 am PST or over the weekend will process and ship within 2-3 business days the following week.
• Please note that the shipping and delivery times stated are business days and do not include weekends or holidays, as we are closed.

US Shipping Methods:

Ground: UPS Ground or USPS First Class Mail 

• West Coast/Rocky Mtn Region – 2/3 business days 
• Midwest & South – 4/5 business days
• East Coast/NE – 5/7 business days

**Remember to add 2-3 business days to each shipping method for order fulfillment.

**Please select USPS when shipping to Alaska, Hawaii, or a PO/APO Box**

Expedited US Shipping Methods:

• UPS 3-Day Air: Delivers 4th business day—orders must be received by 10 am PST for same-day shipping.
• UPS 2nd Day Air: Delivers 3rd business day—orders must be received by 10 am PST for same-day shipping.
• UPS Next Day Air: Delivers next business day—orders must be received by 10 am PST for same-day shipping. Please note that Saturday deliveries are excluded from Next Day Air. 
• USPS Priority Express: Delivers within 1-2 business days
  • While USPS Priority Express is guaranteed delivery within 1-2 business days, it is not handled as an expedited order during fulfillment. Add an extra 2-business day to this shipping method to include order fulfillment.

We make every effort to ship UPS 3-Day Air, UPS 2-Day Air, and UPS Overnight requested orders the same business day we receive them. Expedited orders must be received at Mosko Moto by 10 am PST.

**For UPS shipping timelines info, please check out this link: http://www.ups.com/maps

International Orders 

Mosko is proud to be partnered with Global-E, our third-party international shipping, and logistics partner that enables us not only to ship internationally with better rates but offer local language and currency at checkout.

*If you are located in the EU, UK, or AUS, we suggest shopping from moskomoto.eu before proceeding with an international purchase from moskomoto.com 

*Please note that payment for international orders placed on moskomoto.com is collected and processed by our international shipping partner, Global-E. UK orders may be subject to additional D&T upon delivery.

You can find GLOBAL-E'S TERMS AND CONDITIONS BY FOLLOWING THIS LINK TO THEIR WEBSITE.

Curious about duties and taxes? Find out more information here. 

How do I place an international order on moskomoto.com?

If you are browsing from an eligible international shipping country/region, you will be automatically prompted with a pop-up window to select your country.

 

Once your country/shipping destination is selected, the currency and available products for that country/region will automatically update.

 

If you do not encounter or accidentally close out of the pop-up window you can select your desired country/region at any time at any of the following locations on our website:

• When viewing the website on a desktop, click on the flag located at the top left-hand corner of the website. 
• When viewing the website on a mobile device, click on the flag located in the bottom footer.
• In the cart/at checkout, by selecting “change country/region”

*Please note that payments for international orders placed on moskomoto.com are collected and processed by our international shipping partner, Global-E. You can find GLOBAL-E'S TERMS AND CONDITIONS BY FOLLOWING THIS LINK TO THEIR WEBSITE.

 

*For orders shipping to Mexico, please read here for important information. 

*At this time, we do not sell or accept gift cards as a form of payment for international orders.