Standard Domestic Orders
Your order is important to us, and we make every effort to deliver your order in a timely manner.
We ship out of Portland, OR, and most orders are shipped within 2-business days. If time is of the essence, please consider choosing an upgraded shipping method.
- Orders received on Fridays after 11 am PST or over the weekend will be processed and shipped within 1-2 business days the following week.
- Please note that the shipping times are business days and do not include weekends or holidays, as we are closed.
US Shipping Methods:
Ground: FedEx Flat Rate & USPS Priority Flat Rate
*Please select USPS Priority Flate Rate when shipping to Alaska, Hawaii, or a PO/APO Box
**Add two business days to each Flat Rate shipping method for order fulfillment.
Expedited US Shipping Methods:
- FedEx Express Saver: Delivers 3rd business day—orders must be received by 10 am PST for same-day shipping.
- FedEx 2Day Air: Delivers 2nd business day—orders must be received by 10 am PST for same-day shipping.
- FedEx Standard Overnight: Delivers next business day—orders must be received by 10 am PST for same-day shipping. Please note that Saturday deliveries are excluded from Next Day Air.
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USPS Priority: Delivers within 1-2 business days
- While USPS Priority is guaranteed delivery within 1-2 business days, it is not handled as an expedited order during fulfillment. Add an extra 2 business days to this shipping method to include order fulfillment.
We try to ship FedEx Express Saver, FedEx 2Day Air, and UPS Overnight orders the same business day we receive them. To help ensure this, expedited orders must be received at Mosko Moto by no-later than 10 am PST.
International Orders
At Mosko, we’re proud to partner with Global-E, our international shipping and logistics provider. This partnership allows us to offer better shipping rates, local language support, and the ability to pay in your local currency at checkout.
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For EU, UK, and AUS Customers:
We recommend shopping at moskomoto.eu for a smoother experience, rather than purchasing from moskomoto.com.
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Important Notes for International Orders:
- Orders placed on moskomoto.com are processed by Global-E.
- UK Orders: May be subject to additional duties and taxes (D&T) upon delivery.
- Mexico, Argentina, or China: Please read here for specific shipping information.
- Gift Cards: Unfortunately, we cannot accept gift cards for international orders.
You can find Global-E’s Terms and Conditions on their website.
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How to Place an International Order on moskomoto.com:
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Select Your Country:
- When you visit moskomoto.com from an eligible international region, a pop-up will prompt you to choose your country.
- If the pop-up doesn’t appear, you can manually select your location by:
- Clicking the flag icon at the top left (desktop) or bottom footer (mobile).
- Selecting “Change Country/Region” in your cart or at checkout.
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Enjoy Localized Shopping:
- Once your country is selected, the site will automatically update currency and product availability for your region.
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Duties & Taxes (D&T):
Do you want to learn more about duties and taxes? Click here for details.
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