Shipping Information
Your order is important to us, and we make every effort to deliver your order in a timely manner. If you have any questions, email us at moskomoto@moskomoto.com.
- Orders ship from Portland, Oregon.
- Most orders ship 2 business days after being placed.
- Orders received on Fridays after 10:00 AM PST or on weekends are processed the following business day.
- Shipping and delivery times are calculated in business days (excluding weekends and holidays).
- We offer free shipping for orders over $200 USD.
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U.S. Shipping Methods
- FedEx Ground
- USPS Priority Flat Rate — Please select when shipping to Alaska, Hawaii, or a PO/APO Box
Expedited US Shipping Methods:
- FedEx Express Saver: Delivers on the 3rd business day—orders must be received by 10 am PST for same-day shipping.
- FedEx 2Day Air: Delivers on the 2nd business day—orders must be received by 10 am PST for same-day shipping.
- FedEx Standard Overnight: Delivers next business day—orders must be received by 10 am PST for same-day shipping. Please note that Saturday deliveries are excluded from Next Day Air.
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USPS Priority Mail: Estimated delivery 1–2 business days
- Please note: USPS Priority refers only to the shipping speed once your order leaves our facility. Our fulfillment process takes up to 2 additional business days before shipping.
We try to ship FedEx Express Saver, FedEx 2Day Air, and FedEx Overnight orders the same business day we receive them. To help ensure this, expedited orders must be received at Mosko Moto by no later than 11 a.m. PST.
International Orders
At Mosko, we’ve partnered with Global-E, an international shipping and logistics provider. This partnership allows us to offer better shipping rates, local language support, and the ability to pay in your local currency at checkout.
For EU and UK Customers:
We recommend shopping at moskomoto.eu for a smoother experience, rather than purchasing from moskomoto.com.
Important Notes for International Orders:
- Orders placed on moskomoto.com are processed by Global-E.
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Australia: Please note the differences between the two stores:
- U.S. Store: Taxes & duties included in prices. Orders over $200 ship free; orders under $200 incur a flat rate of $30.
- EU Store: VAT is paid at checkout (for EU countries), while non-EU customers must pay import fees upon delivery. Orders over €200 ship free; orders under €200 incur a flat rate of €50.
- Mexico, Argentina, Turkey or China: Please read here for specific shipping information.
- Russia: We are currently unable to ship directly to Russia.
- UK Orders: May be subject to additional duties and taxes (D&T) upon delivery.
- Gift Cards: Unfortunately, we cannot accept gift cards for international orders.
You can find Global-E’s Terms and Conditions on their website.
How to Place an International Order on moskomoto.com:
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Select Your Country:
- When you visit moskomoto.com from an eligible international region, a pop-up will prompt you to choose your country.
- If the pop-up doesn’t appear, you can manually select your location by:
- Clicking the flag icon at the top left (desktop) or the bottom footer (mobile).
- Selecting “Change Country/Region” in your cart or at checkout.
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Enjoy Localized Shopping:
- Once your country is selected, the site will automatically update currency and product availability for your region.
Duties & Taxes (D&T):
Do you want to learn more about duties and taxes? Click here for details.