We partner with a select group of skilled repair shops and local technicians around the world to make sure your gear gets fixed quickly and correctly. The typical turnaround time — from when the repair center receives your product to when it ships back to you — can be roughly between 3–5 weeks.
How the Repair Process Works
- Complete the Product Warranty Request Form.
- Our team reviews your form and sends instructions for next steps.
- You’ll ship your gear to the repair center we assign.
- Once the repair is finished, we’ll send you an email confirmation and ship it back to you for free