When will my preorder ship?
Luggage ships in August, and Apparel ships in September 2022. You will receive the typical email confirmation providing tracking information as soon as your package ships.
Can I purchase "in-stock items" and "preorders" in the same cart?
Please place two separate orders if you plan to purchase Preorder products and regular In-stock products simultaneously. Otherwise, the entire order will be held until the Preorder products from this collection arrive.
How long will my preorder take to ship?
At this time, we do not have a final ETA. However, our best guess is August 2022 and could be subject to change. We will be diligent in keeping you up to date on the movement of your order through email.
Can I cancel/change my order?
You can cancel anytime before your order ships by reaching out to firstname.lastname@example.org. As for changes, updates, or modifications, we will not make any adjustments once orders have been placed.
What if I move?
We will send you an email before your order ships to ensure all information is up to date. If any changes need to be made, contact us ASAP at email@example.com to let us know where we should ship your order.
How much product will be available?
Items will remain in stock while supplies last for preorders and in-stock products.
When will my in-stock purchase ship?
If you purchased in-stock items in the same order as preorder items, your entire order would be held until preorder products from this collection arrive.
When will my card be charged?
We will charge for preorders at checkout, which will be reflected in your bank account immediately.