Mosko Moto gear is built to withstand even the toughest rides, but sometimes buckles or hardware can go missing or sustain damage. It's our goal to get you back on the trail as quickly as possible, even if you're out in the field.
Identify Your Missing or Broken Part
Before reaching out, take note of the specific buckle, strap, or hardware needing replacement. Snap a photo and jot down the product name and the location of the issue on your pack or apparel. This will help our team pinpoint exactly what you need, ensuring faster service.
Submit a request
- Fill out our Product Warranty Request Form or call us directly at 509-281-3211.
- We’ll confirm the correct replacement (original or updated part), then ship it to you quickly.
Prevent Future Issues with Regular Maintenance
- Periodically inspect all straps, buckles, and fasteners for signs of wear or loosening.
- Use a thread locker on screws to prevent accidental loss from vibration.
- Check and tighten hardware before long rides or remote expeditions.