All apparel purchased from our online store can be exchanged within 60 days from the original purchase date. We offer free shipping both ways, so you don't have to break the bank if something doesn't fit. All items must be in their original packaging, unworn, unwashed, and without any alterations, tags attached.
To exchange an item please go to our Mosko Return Portal to begin the process. Please enter your e-mail address and the original order number and click "Start Your Return". Once you have accessed the Return Center, please select the item(s) you wish to exchange along with the corresponding reason(s) for the return and select Store Credit.
Important: Once the return request is submitted you will receive an email notification with a pre-paid shipping label and further instructions.
Please respond to the confirmation email with the following details:
- What item(s) you want to exchange
- What size(s)
- When you have dropped the package off at the Post Office
Once we see the pre-paid return shipping label is in transit, we will then create an exchange order and you will receive a new order confirmation. Please allow 2-3 business days for your exchange order to process for shipment.