Mosko is proud of the quality and performance of all our products. Items covered under our Limited Warranty will be replaced or repaired at the discretion of Mosko for the practical product lifespan. Product damaged through wear and tear, misuse, or neglect may be repaired at a reasonable price.
To begin, fill out the Product Service Request form.
After receiving the completed form, we will email you a confirmation of receipt. After reviewing the form Mosko will follow up with the next steps and may ask for photos of your product to help us further identify the issue.
*Note: Please do not send your item back to us without first obtaining a Return Authorization Number (RA Number). We cannot process warranty returns without the RA Number.
Please select a guaranteed delivery service that provides parcel tracking information, insurance, and proof of delivery. Mosko is not responsible for items that are lost or damaged during shipping and cannot replace parcels lost during return shipment if proof of tracking is unavailable.