Similar to our Warranty process please fill out the Product Service Request form.
- Please be prepared to share photos of your product after you submit your request. Your pictures will help us identify the issue and solutions we can provide.
- Please also explain what happened leading up to the failure.
After receiving the completed form, we will email you a confirmation of receipt. After reviewing the form Mosko will determine whether or not your product qualifies for the Crash Care Program, and let you know the next steps - including where to send your gear if applicable.
*Note: Please do not send your item back to us without first obtaining a Return Authorization Number (RA Number).