At Mosko Moto, we design adventure moto apparel and luggage to be your ultimate riding companion. Our lifetime guarantee is a cornerstone of our customer-focused approach—providing peace of mind whether you’re crossing continents or hitting local trails. This article outlines exactly what our guarantee covers, its limitations, and what you can expect as a rider.
What Our Lifetime Warranty Covers
- Material defects in fabrics, zippers, buckles, and stitching.
- Manufacturing and workmanship flaws, present at the time of purchase.
- Coverage for original owners with valid proof of purchase.
In other words, if the whole product is in decent shape, but one piece or part has failed early, that will be covered. If everything is beginning to wear out, it may be time to replace it. By taking good care of your bags, you can ensure a much longer life.
What's Not Covered
- Normal wear & tear, cosmetic blemishes, and color fading over time.
- Damage caused by misuse, neglect, improper care, or unauthorized repairs.
- Loss, theft, or damage from extreme or non-riding activities.
- Modification and/or use for a purpose other than for which the item was designed
- Crash damage
How to Initiate a Warranty Claim
- Gather your proof of purchase (order number or email purchased under)
- Take clear photos of the issue or defect.
- Fill out our Product Warranty Request Form.
Crash Care
Beyond warranty, our Crash Care program offers discounted replacements or repairs if your gear gets damaged in a crash. Please note that second-hand purchases are not eligible for this program.