Instead of direct exchange, we offer a return and re-order policy for purchases through our online store. This entails returning your current product for a refund and placing an order for a new product. All we ask is that your current product is returned within 60 days of the original purchase and be in new condition with the original packaging.
Refunds may take between 7-10 business days to process once the item has been delivered to our warehouse. Visit our Returns portal page to start the return process.