Are duties and taxes included in my US order?

If you are shopping from our US site, any local import duty, taxes, or customs clearance are not included in our prices and must be paid for by you, with the exception of the countries listed below.

Pro-tip: we provide an option to prepay duties and taxes in advance (using our express courier service), so you can see the fees before you submit your order and there will be no additional costs when you receive your package, guaranteed. Any inspections and fees applied on imports are unfortunately beyond our control, should you decide not to prepay taxes during checkout.

Duty and tax charges are determined by your local customs authorities and based on:

• The Sales Tax applied by your country for purchases coming from the U.S.
• Duties charged for processing by your country.

Some countries allow or require orders to be shipped DDU, these will be visible to you at the time of checkout. Please note, we are unable to guarantee the cost of fees upon delivery. Duties and taxes are non-refundable. 

Another Pro-tip: If you are located in the EU or UK, we suggest shopping from our EU site.

Countries & Regions that include D/T in product prices:

• Canada (Duties only; Local taxes are charged at checkout.)
• Australia
• New Zealand
• Mexico
• United Kingdom (orders may be subject to additional D&T upon delivery)
• United Arab Emirates
• Japan 
• Europe

In which currency will my international order be charged?

You will be charged the value of the order in the currency of the country/region you selected. 

If you charged your order to a credit card or account in a different market from the shipping country/region, or if your credit card is tied to another currency, additional bank fees may apply.

Please contact your bank for more information.