We work hard to get all orders processed as quickly as possible and typically once an order has been placed and payment has been processed we cannot make changes in most cases, however, there is a chance if you contact us within a couple of hours of placing your order.
Please email moskomoto@moskomoto.com or call us at 509-281-3211, no guarantee, but worth giving us a try. :)
Note: If you placed an order through our US shop that's shipping internationally, we cannot make changes. Our best recommendation is to cancel your existing order and place a new order with the items you want. Please reach out to our Customer Support team for guidance!
Comments
1 comment
I wrote e-mails and I called ALL Numbers you got, nobody is answering at all or calling me back.
I wanted to add an exhaust plate to my order, but no chance if I can't talk to you in any way.
My Package is at DPD for the 3rd day, nothing is happening though, besides that the tracking shows me that DPD has received the package.
I am surprised by your customer service, I expected more...
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